Arthur Blank - Jim's emotional and he's passionate, but he has to learn...

Jim's emotional and he's passionate, but he has to learn how to channel that so that it's not destructive. My father was that way, and I tried to learn from him.... Passion and standing up for things can help create a sense of unity. But you still have to act a certain way. If something happens, you have to realize that you can't just yell at people all the time.