People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.

People want guidance, not rhetoric. They need to...
Howard Schultz

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"A quote by Howard Schultz" theysaidso.com,2019. Aug 17, 2019. https://theysaidso.com/quote/howard-schultz-people-want-guidance-not-rhetoric-they-need-to-know-what-the-plan
APA Style Citation
"A quote by Howard Schultz" (n.d.). theysaidso.com. Retrieved Aug 17, 2019, from theysaidso.com web site : https://theysaidso.com/quote/howard-schultz-people-want-guidance-not-rhetoric-they-need-to-know-what-the-plan
Chicago Style Citation
"A quote by Howard Schultz". theysaidso.com, 2019. https://theysaidso.com/quote/howard-schultz-people-want-guidance-not-rhetoric-they-need-to-know-what-the-plan , accessed Aug 17, 2019.
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