William Vickrey - There are some significant concerns,.. Especially in the area of...

There are some significant concerns,.. Especially in the area of whether or not our system is listening carefully to what (litigants) have to say and their ability to participate. This includes how they are treated by the first person they meet to how they perceive what's happening in the courtroom, whether the system is concerned about how people are impacted by what it does and how it does it.