Customers at nwa. Com now have even more options when planning their next vacation. In addition to their air travel needs, Northwest customers can take advantage of competitive pricing for cruises, on and offline booking capabilities and 24/7 customer service from our cruise experts.
Al Lenza
Clearly there are cost savings. But our primary objective is to give customers what they want.
savings give
At Thanksgiving, there were no lines anywhere. All these nightmarish predictions of crowds just don't materialize anymore.
thanksgiving crowds predictions
At lot of customers now feel comfortable issuing their own boarding passes at home. It buys them a few extra minutes when they get to the airport.
home feel comfortable
But if you're talking about sending a private price that undercuts the published fare by, say, 0, I don't think there's much of an appetite for that yet. Our published fares are already fairly competitive and priced right.
talking price appetite
We'd like to get to a point where the kiosks could actually negotiate the compensation a passenger will get and rebook the flight.
compensation flight
travel vacation air experts planning options
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