[Until the Salvation Army came, Alvarez and Perez had used water from a lake behind their mobile home community to shower and fend off the heat, even after receiving a warning from the state's Department of Health that the lake is contaminated.] We're desperate, ... No one has come out to help us. We're poor, but we're still human beings.
[Paulison] brings actual hands-on experience, and you can't replace that, ... When you've had to actually deal with emergencies, when you've been personally exposed to things that bureaucrats don't even think about and making sure those things get accomplished, you've gained 100 percent. That's what he brings to the table.