But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.
Daniel Goleman
When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.
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My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.
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