We were trying to get all of the planes down out of the sky. And we watched as the towers of the World Trade Center collapsed - something no one expected and anticipated. And you could sit there and see and be aware that thousands of people were at that moment being killed as a result of the terrorist attacks that struck the United States.
It's very important to go back and keep in mind the distinction between handling these events as criminal acts, which was the way we did before 9/11, and then looking at 9/11 and saying, This is not a criminal act, not when you destroy 16 acres of Manhattan, kill 3,000 Americans, blow a big hole in the Pentagon. That's an act of war.