How I say it has as much of an impact on what people think of me as what I say.
I don't understand why people whose entire lives or their corporate success depends on communication, and yet they are led on occasion by CEOs who cannot talk their way out of a paper bag and don't care to.
I have seen how effective language attached to policies that are mainstream and delivered by people who are passionate and effective can change the course of history.
People like me have to have the discipline only to work for clients, corporations, political people, products, services, networks that we believe in and we want to see succeed.
Some people call it global warming; some people call it climate change. What is the difference?
There are people still in the Republican Party that I believe practice the communication of anger, of disappointment, of regret, of pain, of sorrow, of suffering. That's not what the American people want to hear.
We decide based on how people look; we decide based on how people sound; we decide based on how people are dressed. We decide based on their passion.