The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.
A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.
Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.
I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them.