A business of high principle attracts high-caliber people more easily, thereby gaining a basic competitive and profit edge.
A business of high principle generates greater drive and effectiveness because people know that they can do the right thing decisively and with confidence.
People should be judged on the basis of their performance, not nationality, personality, education, or personal traits and skills.
The difference between a leadership and a command company can be very great indeed, because in a hierarchical situation, people who have concerns about reactions against themselves would simply not put forward negative information.
Business leaders shape public opinion.
The course of business shapes public opinion.
Fourteen basic and well-known managing processes make up the components from which a management system for any business can be fashioned.
The business with high ethical standards has three primary advantages over competitors whose standards are lower:
I believe that leaders and leadership teams working together in a proper design will run the business more effectively than by hierarchical, command-and-control managing. But I can't prove that. And there are no models.
Convinced that behavior and conduct are every bit as important as skills and expertise, I sought to build the firm into an enduring, values-based institution.
Basic philosophy, spirit and drive of an organization have far more to do with its relative achievements than do technological or economic resources, organizational structure, innovation and timing.