To me, it's really important to drive change through a team because one person, while the buck has to stop with somebody, the company is just too big for one person.
Sanjay Kumar
But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis.
change people thetimes time
Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model.
change business
change
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