We characterize this trend as the 'growing operational gap' between the level of IT staffing and the requirements their companies are placing on their infrastructure, particularly their networks. A solution for bridging this operational gap is for networking vendors to develop more intelligent products and features that will help boost an IT manager's operational efficiency.
The emergence of integrating presence applications to streamline communications amongst employees is one area that is garnering tremendous interest from enterprise customers worldwide. Cisco and IBM demonstrating standards-based integration of presence applications within a leading IP communications systems environment is indicative of this trend and the forthcoming delivery of these solutions.
As the volume of mission critical traffic continues to grow, it is imperative for organizations of all sizes to improve the availability and security of their networks. Specialized managed and professional services that meet specific business challenges, will allow companies to keep pace with congestion in today's network environment.