It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on.
Ben Horowitz
Historically the knowledge about Knowledge has proven to be as important as the knowledge itself.
knowledge important
pretty
[Still, to lure people into the program will require some ingenuity. ] There's a lot of inertia built into paying bills,.. If you don't provide the customer with more things of interest, they're not going to come online just to save you money.
money people things interest inertia save
For example, the vast majority of security break-ins occur as a result of problems with known fixes. With an automated system, you can keep up to date.
majority system security problems date result
This is a partnership where we're working deeply with Cisco, and the deal will be particularly important for us as we sell into firms using Cisco kit.
working partnership important
System administrators will get visibility into which servers are linked to which network devices. Currently when a switch goes down it's not easy to see which servers are impacted. Also, adding a new web server to a load balancer currently requires the load balancer to be updated.
system easy
One of the most vexing issues in most companies is the duplex mismatching problem.
problem issues
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