Hamburgers have been around for a long, long time and there's a wear-out factor there. There has been a very strong growth for sandwiches for a very long time. People want variety.
Bob Goldin
There's not much of a downside to self-service in a quick-service industry where the service element is marginal.
industry
I don't think it will revolutionize the industry. Remember, it's optional. If people don't like it, they don't have to use it.
people remember industry
growth people time strong variety
The restaurant industry hasn't stepped ahead of the curve on this one. I don't think they've seen a need to do it, but at some point this is going to become a bigger, pressing demand among a large group of consumers.
industry demand
The lack of creative has really hurt them. They just haven't found anything that seems to communicate who they are.
hurt creative found lack
You must log in to post a comment.
There are no comments yet.