We have learned to ask questions in ways to get responses and to use words they understand. We tell them what we are going to do before we do it.
Dr. Jan Wrobleski
Every first visit isn't always the greatest, but eventually they realize that we're here to help them.
realize
questions words understand learned
Parents can read it to them in advance so they will know what to expect.
parents read
We try to break it up. Sometimes they can't handle it all in one sitting.
break
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