It wasn't that the store was completely ruined. It could have been repaired and reopened without a great deal of difficulty.
Charles Hodges
The store doesn't feel like a men's club anymore. Now women can walk in and be helped by women just as knowledgeable as guys.
women feel guys walk
difficulty great
We opened it up to a few invited people, everyone that was affected.
people
We didn't rush back into it. There was consideration of not reopening.
consideration
If people had read both forms, they would have understood they clearly said they can't be combined with both offers. We're not in the business of giving away products for free.
products people business giving free read
We felt that there were probably enough people out there that in good faith.. Thought we'd honor both rebates. We made a decision that benefits the customers.
honor benefits people faith thought good decision made
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