Machines are not judgmental. Some people feel like they are being judged when they phone call centers. That doesn't happen with a machine.
David Nahamoo
At IBM, we have this superhuman speech recognition [initiative in which] the goal is to get performance comparable to humans in the next five years.
humans recognition speech goal performance
We search on text today, but how about searching on speech and visual content?
content today speech search searching text
people feel machine call phone judgmental machines
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