An objective truth and individual reason are feared above all
The difference between ordinary and extraordinary is that little extra.
Military leaders aren't made. They are born. To be a good leader, you have to have something in your character to cause people to follow you.
Give people enough guidance to make the decisions you want them to make. Don't tell them what to do, but encourage them to do what is best.
The only thing worse than a coach or CEO who doesn't care about his people is one who pretends to care. People can spot a phony every time.
Do you want to be safe and good, or do you want to take a chance and be great?
Two to three years down the road, other companies not on a model like Dell's will be in trouble.