A lot of consumers use the term 'bait and switch' when they hear this.
Tim Winship
It is a mess in the offing. The whole situation is coming apart at the seams. From a consumer standpoint, it has to be very, very troubling.
mess situation
I wouldn't worry about actually getting where I'm going, but I would count on there being a fairly high probability of my getting there later than anticipated.
worry count probability
At some point the new labor force will get up to speed and will be able to kind of truly replace the labor that has been lost through this strike. But that's probably a couple of months out.
force labor speed kind lost
The big issue is award availability. Whenever you have a capacity reduction, that inevitably translates directly into fewer award seats, and I have no doubt that will happen in this case.
doubt big
hear
I think it's pretty much inarguable that the value of frequent-flyer miles is on the decline
pretty
The value of a frequent-flyer ticket at the end of the day depends on the value of a revenue ticket that you might have bought had you not used your miles
end day
I welcome the idea of an airline giving serious attention to the nutritional specifications of these snacks.
idea attention giving
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