We are creating a more flexible organization. In the past, we were literally negotiating with each other. And there was some friction in our own organization, which can be frustrating to customers that are trying to do business with us.
Tom Perdue
What we were hearing from our customers is that they wanted to work with companies that had a broad variety of services, with a high level of information management capabilities. And with the lengthening of company's supply chains, they wanted broad and comprehensive global networks. By hearing those things we knew we had to be more than a shipping company.
management information work global company variety things hearing
organization business past creating
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