The development of the Watt governor for steam engines, which adapted the power output of the engine automatically to the load by means of feedback, consolidated the first Industrial Revolution.
Anthony Stafford Beer
Management problems are not respecters of the company organization, nor of the talents of the people appointed to solve them.
talent organization organizations people
revolution power
The problem with managing either a business or a prison by periodic rather than continuous inspection is that the variables are likely to be seriously out of control before the discrepancy is noted.
prison business
It is terribly important to appreciate that some things remain obscure to the bitter end.
theend
There is, then, a logical priority about the arrangements, and logic has nothing to do with time.
thetimes time
Clearly, if it possible to have a self-regulating system that implicitly arranges its own stability, then this is of the keenest management interest.
self system
The whole picture is complicated by the stockists and merchants who will try to exploit any shortages that may appear. The result is this. The feedback information from the industry's environment consists, first and foremost, of a forward order load. Much of this demand for steel will be bogus.
environment results information steel order
The aim of management science is to display the best course of action in a given set of circumstances, and this must include all the circumstances.
circumstances action science
The system of transportation is not coherent; it is not treated as integral. Roads compete with with railroads and airlines in chaotic fashion, and at immense cost to the nation.
nations system
Certain management policies-stretching of credit resources, for example-may lead to great progress in good conditions; but, like the Grand Prix car in comparison with the Land Rover, they may not be robust enough to survive when the going gets tough.
car progress example
Policy-making, decision-taking, and control: These are the three functions of management that have intellectual content.
content
A stochastic process is about the results of convolving probabilities-which is just what management is about, as well.
results
A slowly moving queue does not move uniformly. Rather, waves of motion pass down the queue. The frequency and amplitude of these waves is inversely related to the speed at which the queue is served.
speed
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