As carriers bring to market more sophisticated mobile services, such as multimedia messaging, video streaming and multimedia gaming, they must make them easy to set up and use to improve overall customer satisfaction and loyalty. Mobile device management plays a key role in achieving these aims while lowering costs of managing those services.
Tony Cripps
management key satisfaction market loyalty plays easy mobile
It reinforces the appeal of Windows Mobile in the enterprise. What this might suggest is that people do want to use their mobile devices for more than email, so enterprises may need to examine their options more closely in the future.
people future enterprise options windows mobile
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