Effective leadership is putting first things first. Effective management is discipline carrying it out.
Stephen Covey
The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, "Wrong jungle!" But how do the busy, efficient producers and managers often respond? "Shut up! We're making progress!"
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I am personally convinced that one person can be a change catalyst, a 'transformer' in any situation, any organization. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith to be a transforming leader.
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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
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Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
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